How to contact AusIndustry
For assistance on AusIndustry programs or general enquiries for information, call the AusIndustry Hotline on 13 28 46 in the first instance, email: hotline@ausindustry.gov.au, or use our Live Chat service to chat online to an AusIndustry Hotline Agent.
To help customers with product and eligibility information, AusIndustry also has Regional Managers and Customer Service Managers located in more than 20 offices across Australia.
The AusIndustry Regional Map is a quick way to find your nearest AusIndustry office.
Alternatively, select a State/Territory below to view contact information:
Note: AusIndustry's State/Territory offices are open from 8.30 am to 5.00 pm (local time), Monday to Friday, Public Holidays excluded.
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Follow AusIndustry on Facebook and Twitter. You may also subscribe to InnoVision, the Department of Innovation's YouTube channel. Speak to an AusIndustry Hotline agent through our Live Chat service.
Site users should also refer to AusIndustry's social media privacy policy.
AusIndustry website enquiries
Complete our feedback form or email: ccm@innovation.gov.au.
How to contact the Department of Industry, Innovation, Science, Research and Tertiary Education (DIISRTE)
If you require information about the Department of Industry, Innovation, Science, Research and Tertiary Education, please visit Connect with Innovation or call 1800 024 095.